Project

General

Profile

Actions

Feature #8645

open

ROD dashboard: only verify when closing ticket

Added by Fr├ębault Pierre almost 7 years ago. Updated 6 months ago.

Status:
In progress
Priority:
Normal
Assigned To:
-
Category:
Dashboard
Start date:
09/26/2014
Due date:
% Done:

100%

Estimated time:
(Total: 0.00 h)
Story points-Remaining (hours)0.00 hourVelocity based estimate-

Description

Ticket link : https://ggus.eu/index.php?mode=ticket_info&ticket_id=108307

ROD dashboard: only verify when closing ticket.

Detailed Description:
Dear Dashboard Team,

When I try to close ticket (that has Solved status in GGUS), I get only Verify option (see attachment). I suppose there should be already "Reopen" option - I believe I already seen it earlier. Maybe it was removed accidentally?

Usecase: Admin solves ticket in GGUS (or dashboard), ROD wants to check it, Nagios tests are in critical state, so ROD does not only Verifies, but also should Reopen the ticket.

Cheers,
Tadeusz


Subtasks 1 (0 open1 closed)

Task #8107: Add Reopen step for GGUS ticketResolved09/26/2014

Actions
Actions

Also available in: Atom PDF