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Feature #8119

closed

Study dashboard ergonomy to reduce clicks and pages redirection

Added by Lequeux Olivier about 10 years ago. Updated over 9 years ago.

Status:
Resolved
Priority:
Normal
Assigned To:
-
Category:
-
Start date:
04/26/2012
Due date:
% Done:

100%

Estimated time:
(Total: 0.00 h)
Story points-Remaining (hours)0.00 hourVelocity based estimate-Release3.1.2Release relationshipAuto

Description

Reported by Mal
----------------

  • if I want to act on COD tickets I click to one of COD tickets buttons (1st click, 2 open pages).
    I see list of COD tickets and choose id of ticket (2nd click, 2 open pages).
    To see that there were 3 alarms not handled. I'm going back to
    list of tickets and choose alarm grouping button (3rd click, 3 open pages). I see nothing under "Remove alarm(s) associated to the ticket" (No item found ! Sorry no matching items depending on your query and/or your roles to display.) and one alarm under "Add alarm(s) associated to the site".
    Now I'm guessing that something should be under "Remove alarm(s) associated to the ticket". And if there is nothing it means problem has been solved. Am I right? If yes this should be called "Alarm(s) associated to the ticket".

Lets assume that there is an alarm so I need to do another click (4rd click, 3 open pages) 3 pages only because I can use backward button in my browser - otherwise dont know where to click to go back.

uff :D for me too many clicks and I need too many pages for single ticket with single alarm.

Additionally don't understand why 'Detection age' and 'Flags' are clickable if they lead me to the same page

So this is why I'm confused :D and don't know where to click
and would be happy to have the training and recognize with you how it can be simplified.

Subtasks 1 (0 open — 1 closed)

Task #2717: Quick notepads and ticketsResolvedFrébault Pierre04/26/2012

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 #1

Updated by Lequeux Olivier about 10 years ago

  • Subject changed from Study dashboard ergonomy to reduce clicks and pages redirectoion to Study dashboard ergonomy to reduce clicks and pages redirection
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 #2

Updated by L'Orphelin Cyril about 10 years ago

  • Release set to 3.1.1
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 #3

Updated by L'Orphelin Cyril about 10 years ago

  • Tracker changed from Task to Feature
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 #4

Updated by L'Orphelin Cyril almost 10 years ago

  • Release deleted (3.1.1)
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 #5

Updated by L'Orphelin Cyril almost 10 years ago

  • Release set to 3.1.2
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 #6

Updated by L'Orphelin Cyril almost 10 years ago

  • Category set to Dashboard
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 #7

Updated by L'Orphelin Cyril almost 10 years ago

  • Project changed from operations-portal-users to ROD-DASHBOARD
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 #8

Updated by L'Orphelin Cyril almost 10 years ago

  • Priority changed from Normal to Urgent
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 #9

Updated by L'Orphelin Cyril almost 10 years ago

  • Priority changed from Urgent to High
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 #10

Updated by L'Orphelin Cyril almost 10 years ago

  • Priority changed from High to Normal
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 #11

Updated by Frébault Pierre over 9 years ago

  • Category deleted (Dashboard)
  • Status changed from New to Resolved
  • % Done changed from 0 to 100
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