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Bug #7919

closed

Tickets created through Ops Portal COD dashboard - wrong status in GGUS

Added by L'Orphelin Cyril almost 12 years ago. Updated almost 12 years ago.

Status:
Resolved
Priority:
Normal
Assignee:
Lequeux Olivier
Category:
-
Start date:
09/01/2014
Due date:
% Done:

100%

Estimated time:

Description

Dear Ops Portal support

After creating a ticket through COD dashboard I've noticed that tickets in GGUS are in GGUS in status "new" and should in "assigned" (responsible NGI SU is set).

Im adding GGUS Support in CC so that can comment if Im wrong.

cheers
Malgorzata Krakowian

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