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Bug #7919

closed

Tickets created through Ops Portal COD dashboard - wrong status in GGUS

Added by L'Orphelin Cyril over 10 years ago. Updated over 10 years ago.

Status:
Resolved
Priority:
Normal
Assigned To:
Lequeux Olivier
Category:
-
Start date:
09/01/2014
Due date:
% Done:

100%

Estimated time:
Story points-Velocity based estimate-Release3.0.5Release relationshipAuto

Description

Dear Ops Portal support

After creating a ticket through COD dashboard I've noticed that tickets in GGUS are in GGUS in status "new" and should in "assigned" (responsible NGI SU is set).

Im adding GGUS Support in CC so that can comment if Im wrong.

cheers
Malgorzata Krakowian

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 #1

Updated by Lequeux Olivier over 10 years ago

  • Project changed from operations-portal-users to COD-DASHBOARD
  • Category deleted (Cod Dashboard)
  • Status changed from New to Resolved
  • Assigned To set to Lequeux Olivier
  • % Done changed from 0 to 100

may be not automatically set by GGUS when no site value is affected.
Forced to "assigned" value in the template.

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