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Feature #6333

closed

"gray-out" option for tickets

Added by Lequeux Olivier over 10 years ago. Updated over 10 years ago.

Status:
Resolved
Priority:
Normal
Assigned To:
Lequeux Olivier
Category:
-
Start date:
03/03/2014
Due date:
% Done:

0%

Estimated time:
Story points-Velocity based estimate-

Description

Reported by :

I could not see the requested "gray-out" option for tickets that have expiration date set. Will it be implemented?

Actions #1

Updated by Lequeux Olivier over 10 years ago

  • Assigned To set to Lequeux Olivier

ROD dahboard has 3 columns which seems matching to tour requirement :
Ticket ongoing, ticket expiring ticket expired.
Columns are available for NGI and site oriented views and filled by a number (if > 0) emphasised by a related color. Then, you can click on to point the list of the ticket filtered by the criticality you choosed.

Right now only NGI_FRANCE have tickets opened, unfortunatly as I told you even if both preprod/prod systems are able to manage ticket in GGUS prod instance, there is no brige between dashboards in term of ticketing system handling.

Actions #2

Updated by Lequeux Olivier over 10 years ago

  • Status changed from New to Assigned
Actions #3

Updated by L'Orphelin Cyril over 10 years ago

  • Status changed from Assigned to Resolved
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