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Feature #2736
closedRepresent ticket ages with colored icon
Start date:
05/14/2012
Due date:
% Done:
0%
Estimated time:
Model:
Est. resolution:
Description
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Hi,
Would it be possible to have the ticket symbol on the dashboard next to the thunderbolt representing the alarms turn into an angry red when the ticket (or at least one ticket in case of multiple tickets) is on the verge of expiring (i.e. on the day it's expiring) ?
Right now I can immediately see if there's an unhandled alarm, but an freshly issued and an overdue ticket look the same in the overview unless I click on it/hover over it and I guess it gets overlooked every now and then and we (the UK ROD team) end up with yet another COD ticket.
Daniela
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