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Support #55233

closed

Account creation issue for SVOM project

Added by Juin Anthony over 1 year ago. Updated over 1 year ago.

Status:
Closed
Priority:
High
Assigned To:
administrators
Start date:
01/05/2023
Due date:
% Done:

0%

Estimated time:

Description

Dear administrtators,

one of our Chinese partner on SVOM project, Junwang HE, with the following e-mail adress: "" , has requested an account creation on In2p3 Redmine, but I did not receive some news.
Please, could you help us to progress on this topic.

Have a nice day.
Best regards,

Anthony Juin.

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 #1

Updated by L'Orphelin Cyril over 1 year ago

Dear Anthony,

We are validating the different account requests manually for an academic tool .
Your partner has indicated an email "" which looks like an email used for spam rather than an academical email.
So the request has been invalidated . Please ask him to register again I will validate it .

Cheers,

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 #2

Updated by Juin Anthony over 1 year ago

  • Status changed from New to Closed

Dear Cyril,

thank you very much for this quick answer. I informed future user to create again his account.

Have a nice day.
Best regards,

Anthony.

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