Bug #396
closed
Unscheduled downtime of IN2p3-CC looks like it has been sent 12 hours later than the end.
100%
Description
Just after Network trouble at CCIN2P3 :
Roberto Santinelli a écrit :
Dear CIC support
I want to point out the following announcement sent on Saturday about an unscheduled downtime of IN2p3-CC.
It looks like it has been sent 12 hours later than the end. I noticed also that Saturday along I did not get any announcement while suddenly after~ 12 PM of the day, they went back to life. Any known issue with the portal happening at that time?I have also a second request: would it be possible to put in the subject (or early in the body of the message) the nature of the intervention/its severity?
I mean the magic words, "AT RISK" or "OUTAGE" in the subject; for us the severity plays a big difference and would steer immediately our attention to the announcement while as it is now we have to drill down in the message and often we overlook really important announcements.Please let me know if you need any Savannah/GGUS ticket to trace this request down.
Salutations,
R.
Updated by Lequeux Olivier over 15 years ago
- Status changed from New to Resolved
- % Done changed from 0 to 90
"Comme RENATER et donc nous, fumes coupé du monde extérieur Samedi entre 9 et 11h, si on rajoute le temps de retry pour envoyer les mails,
il y a eu un décalage dans l'envoi des mails entre 9 et 12h ce Samedi." Jerome
Network troubles of Saturday (30th january) from 9h00 to 11h00 AM causes troubles in mails sending.
Updated by Lequeux Olivier over 15 years ago
- Status changed from Resolved to Closed
- Assigned To set to Lequeux Olivier
- % Done changed from 90 to 100