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Support #36370

closed

Not find user to give access

Added by Juin Anthony about 2 years ago. Updated about 2 years ago.

Status:
Resolved
Priority:
Normal
Assigned To:
administrators
Category:
creation de compte
Target version:
-
Start date:
02/25/2019
Due date:
% Done:

0%

Estimated time:

Description

Dear Support,

A Chinese colleague with the following mail "é inform me that they create an account on Redmine.
However I can't find her to give the right acces to projects. Her name is SU Binpin.
Please could you help:
- inform me if you can find this request account.
- other usefull information to success to find what is the blocking point

Thnak in advance for your support.

Have a nice day.
Best regards,

Anthony.

Actions #1

Updated by Juin Anthony about 2 years ago

Dear Support,

I have the same problem for another user:
name " JOLIVET Laurent"
login "jolivetl"
mail ""

Please let me knwon what is the issue or how we have to do.

Best regards,

Anthony.

Actions #2

Updated by ROUET Jean-René about 2 years ago

  • Status changed from New to Resolved

Hi

these account are not yet activated, i've just do it.

regards

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